SIMPLE. PERSONAL. POWERFUL. Tri-County Mental Health Services provides comprehensive behavioral health services to a community of nearly 350,000 people in three Missouri counties spanning urban, rural and suburban areas. Challenge Tri-County’s primary focus is on delivering care for the 8,000 people it serves each year. The agency aggregates data from its myAvatar CareRecord to report on compliance measures and analyze services by factors such as age, diagnosis and location of clients. “Even simple requests such as how many clients we have in a zip code involved an ad hoc request and required valuable IT and team resources,” said Tom Petrizzo, chief executive officer at Tri-County. “We needed a way to get usable information faster and more efficiently.” Solution Tri-County im

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