Trexin established the business case and led the effort to build a new capability to increase business flexibility.
Trexin established the business case and led the effort to build a new capability to increase business flexibility.
1 PagesTREXIN CASE STUDY CONTACT US Financial Services Practice fs@trexin.com www.trexin.com © TREXIN CONSULTING, LLC REVITALIZING A BPO RELATIONSHIP Trexin established the business case and led the effort to build a new capability to increase business flexibility. BUSINESS DRIVER In reconsidering the merits of a 5-year BPO contract extension, our Client’s CFO asked Trexin to provide decision analysis on a long-standing outsourcing relationship for technology and operational support of do-it-yourself legal documents that was now viewed as increasingly restrictive, risky, and costly. APPROACH Trexin developed a comprehensive business case with a detailed cost-benefit analysis, defining the costs, benefits, and risks of the current situation, alongside various alternatives. Our
