Travel Tracker Getting More from Membership Overview In a crisis, without a system in place to track and communicate with travellers, it can be difficult to reach out to them. The case below highlights the issues faced by a security director during the 2008 Mumbai terror attacks. TravelTracker fully leverages International SOS membership so organisations can meet their Duty of Care obligations and comply with their business continuity, crisis and employee travel policies. Service: Information & Tracking services Location: Mumbai, India Problem The Mumbai terrorist attacks in November 2008 were an anxious time for businesses with employees in India. Frank Johanssen, a security director at an American software company, knew he had several employees in India on business. However, Fran

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