Transport Refrigeration Services (TRS) was established 35 years ago and is a recognised leader in refrigeration services and support for the Australian refrigerated transport business. TRS has built its reputation on its prompt, reliable, and client-focused services and support. It provides the products and services its clients need to run their businesses efficiently and profitably. THE CHALLENGE TRS has mobile service technicians around the country, ready at a moment’s notice to provide support to clients who need repairs or new refrigerated transport solutions. However, as a paperwork-intensive business, TRS was suffering under the weight of manual, handwritten forms and processes. The company’s existing enterprise resource planning (ERP) solution couldn’t support its field

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