DJ Adair Crane Services is an owner-operated mobile crane hire company based in the Blacktown area of Sydney, New South Wales. For the last 30 years, DJ Adair has provided efficient, personalised service with an emphasis on attention to detail and safety. THE CHALLENGE Despite growing significantly in the three decades since its establishment, DJ Adair continued to use manual, handwriting-based processes to manage the complex compliance and safety requirements inherent in the crane hire industry. When a customer would hire a crane, a DJ Adair employee would fill out a carbon book of dockets to track how many staff were involved, how long the crane and staff were onsite, which crane was used, and so on. The customer would sign the docket, which would then be taken back to the

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