White Paper Transitioning Your CX Workforce: Rebadging Done Right Copyright © 2021 Teleperformance SE. All rights reserved. Complete or partial external use or reproduction is strictly forbidden2 T ransitioning Your CX Workforce: Rebadging Done Right White Paper | 01 04 05 IN-HOUSE VERSUS OUTSOURCED CUSTOMER EXPERIENCE MANAGEMENT CLIENT PROFILE: PAVING THE ROAD TO THE FUTURE FOR A LEADING AUTOMOTIVE COMPANY CONCLUSION 02 PRESERVING CX WORKFORCE THROUGH REBADGING 03 KEY CONSIDERATIONS FOR A SUCCESSFUL TRANSITION Copyright © 2021 Teleperformance SE. All rights reserved. Complete or partial external use or reproduction is strictly forbiddenT ransitioning Your CX Workforce: Rebadging Done Right 1. In-House versus Outsourced Customer Experience Management The past couple of decades ushered

Join for free to read