A leading Clinical Research Organization (CRO) scaled up its pharmacovigilance capabilities using SaaS analytics from WNS, ensuring data security, cost efficiency, and superior reporting. The CRO faced challenges in managing and reporting pharmacovigilance data across over 250 tenants on the Argus Safety platform. WNS provided a comprehensive solution integrating various data sources, enhancing security, and enabling rapid, self-service reporting. The implementation resulted in significant outcomes: ~40% cost savings, ~60% faster reporting, and the ability to handle over 10 million cases. This set the client up for future growth in the competitive pharmaceutical landscape.

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