Case Study

Transformation journey exemplified through Value Based Outcomes

Transformation journey exemplified through Value Based Outcomes

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A global auto manufacturer sought to address inefficiencies in finance and procurement, including manual processes, lack of automation, and recurring disputes. Conduent introduced Power BI dashboards for analytics, an operating model for faster dispute resolution, and AI-enabled automation for sourcing, accounts payable, collections, and reconciliations. This transformation delivered over $38 million in cash flow improvement, reduced past due balances by 30 percent, and enabled faster collections. Procurement redesign cut costs by 80 percent, saving $37 million over three years, while outcome-based solutions recovered $10 million from erroneous payments and $8 million from contract compliance issues.

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