1 Navigating change in your digital transformation journey: Change management insights from leading enterprises October 7, 2021 keystonestrategy.com Caroline Adelson, Cate Tompkins, Ellora Sarkar, Tom Kudrle1 Introduction Digital transformation has been widely embraced in recent years as organizations seek to adopt the latest technologies and leverage data to remain competitive and create better business outcomes. A critical part of these transformations is change management; in addition to managing technology changes, leaders of transformations must effectively drive changes in both behaviors and mindsets, on both the technical and business sides of the organization. Keystone’s research has shown that enterprises which holistically address technology adoption, architecture

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