THE PROBLEM Trafford Metropolitan Council were reviewing how information could be redacted. The manual techniques that they were using were holding them up in terms of publishing their Planning Application documents on the Authority website. Currently Trafford’s redaction process relied upon taking copies of Planning Applications and using Tippex to permanently remove any sensitive or confidential information before sending the files off to an external scanning bureau. Due to human error they frequently found that once they had received the scanned output back from the bureau that they had missed 25% of the key redaction areas. This caused significant delays to publishing application information online and increased the cost of processing the files. THE SOLUTION Trafford C

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