Background “You wouldn’t believe what my life has been like in the past year,” laughs Monty Mize, CIO of TNT Management Resources. Indeed, TNT has had a year that most organizations dream about: the company’s reputation for excellence earned them a contract with the State of Oregon. This caused them to double their customer base, their number of employees, and their infrastructure. Mize was faced with the herculean task of making sure that operations continued to run smoothly amidst the company’s exponential growth. Read on to see the steps that TNT Management Resources took to ensure that they could continue to provide the stellar service to which their customers are accustomed, even as they doubled in size. TNT Management Resources provides payroll services for people who are classified

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