Case s tudy Town of Saugeen ShoreS Greater a ccessibility Increases customer satIsfactIon for the t own of sauGeen shores How the t own of saugeen shores in ontario, canada improved customer online accessibility, increased first day enrollment and grew revenue by switching to actIVe net. tHe cHallenge nestled along the shoreline of l ake huron in ontario, canada, sits the t own of saugeen shores. the saugeen shores Department of community services offers a wide variety of recreational activities to its residents and visitors. while the residents of the t own of saugeen shores were anxious to sign up for the community offerings, the lines at leisure fairs and subsequent time to process all activity registrations were slow. after 19 years of using the registration and facility

Join for free to read