Wendy Donovan Landry, Director of Quality Control at Oakhurst Dairy is di- rectly responsible for ensuring consistent quality of Oakhurst brand name products supplied to their New England customers. If there is an issue with quality control, it is Wendy that gets the call, day or night! Hardly surprising then that she has a keen interest in the effectiveness of analysis operations. She describes how analysis is a con- stant daily demand,

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