Company Info: • Location: London, England • Industry: Sports & Entertainment • Website: www.tottenhamhotspur.com Situation: • Building a world-class sports and entertainment stadium • Driving innovation and using modern technology to enhance customer service capabilities Needs: • Contact centre platform to support customer service functions for fans • Secure solution that enables employees to communicate, collaborate and connect from anywhere • Consistent, unified communications experience at the stadium and within the rest of the organization Solutions: • MiVoice Business • MiContact Center Business • MiCollab Results: • A solution that consolidated disparate technologies and incorporates advanced contact centre capabilities • Comprehensive solution that is scal

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