AT A GLANCE: SITUATION: • Legacy system was unreliable and expensive to operate and maintain • Need to effectively connect employees working among three sites • Desire to improve reliability and workplace performance SOLUTION: • A Mitel Unified Communications (UC) solution comprising IP Phones, Mitel Communicator with Professional Access, Mitel Communicator with Mobile Access, Mitel Communicator with Operator Access, Mitel Voice Switches, and Mitel Director. RESULTS: A leading Australian football club, the Demons, was using a 10-year-old POTS phone system across three sites. The system was unreliable and expensive to operate and maintain. It couldn’t provide the productivity gains or cost reductions to meet its performance goals. • ROI within six months • No-cost calls among sites •

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