Totality Services gets perfect monitoring insights with Site24x7The Customer Business Requirement Since 2008, Totality Services, an IT support company, has provided London’s small businesses with end-to-end IT services, including hardware purchase and set up, remote and on-site support, and cloud data backup. They boast a 100 percent customer retention rate, since inception. Totality Services supports its clients using innovative, high quality systems and support, which many blue-chip businesses take for granted. For client businesses, this approach results in increased productivity and profitability, reduced costs, and greater convenience, allowing them to focus on key business tasks rather than problematic IT. Pedro Martins, director at Totality Services, wanted a robust yet

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