SUCCESS STORY: TOTAL WINE & MORE Total Wine & More pairs beer, wine, and spirit enthusiasts with a new release of customer engagement Total Wine & More transforms how customers Interact with the brand Founded in 1991, Total Wine & More is the largest independent retailer of fine wine in US. The company has more than 140 stores in 20 states, and is growing rapidly. They offer more than 8,000 different wines from every wine-producing region in the world, along with more than 2,500 beers and 3,000 spirits. They are committed to selling at the lowest price, yet recognize that price is only one factor in driving customer loyalty. Their motto is “A knowledgeable customer is our best customer.” In keeping with the motto, the company takes pride in delivering a unique shopping e

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