Case Study / Torrestir www.torrestir.com avaya.com Torrestir Upgrades to More Efficient Telephony Management with Avaya T orrestir’s challenge to Orcinus, an Avaya business partner, was to present a solution which reduced the number of PBXs, increased communication stability, facilitated redundancy between sites, provided fixed/mobile unification, while reducing overall cost. Torrestir has the Avaya IP OfficeTM Platform installed to support 4 different sites, so it is very important that the connection between them is efficient and reliable. In addition to these 4 sites, Torrestir has more than 20 remote offices in Portugal, Spain, Germany and Mozambique. Using VPN connections, the implemented solution made it possible to ensure that remote sites were “indoors”, ensuring better

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