Case Study / Serept www.serept.com.tn avaya.com Serept’s Multi-Site Facility Now Has Fully Integrated Communications Thanks to Avaya One of the leading oil exploration and development companies in Tunisia, Serept has developed over 244 oil wells in its 85+ years of operation. Looking to the future, Serept leaders decided that its legacy communications infrastructure, consisting of separate systems managed by multiple vendors, was a hindrance to its future success. The plan was set to create a fully integrated, advanced unified communications solution for Serept. In addition, an important project requirement was that the upgrade did not disrupt business operations during the migration process. Choosing the Right Partner Serept issued a tender at the end of 2014, with the obje

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