1 Copyright © 2014 Creative Virtual Ltd. All rights reserved. www.creativevirtual.com One of the largest banks in the United States made the strategic decision to use a virtual agent for the loans, banking, and credit cards sections of their website. Their goal was to create a great customer experience on authenticated pages. They began their search for a virtual agent solution to meet specific criteria, such as: The Solution This top bank selected Creative Virtual’s V-Person technology as the best fit for their organisation and virtual assistant requirements. The Challenge Customer Success Story: Top US Bank Deploys V-PersonTM Pe

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