Top UAE Bank Reimagines Multi-channel Customer Experience with Temenos Channels ATTENTION. ALWAYS.THE CUSTOMER THE CHALLENGE Located in UAE, our customer is a specialized financial institution that provides financial services for industrial projects and small and medium-sized businesses along with affordable housing finance for Emirati citizens. As part of its commitment to provide accessible banking services to local Emirati people, the adoption of the most advanced banking technologies needed to become a priority for the customer. However, the lender was burdened with siloed legacy systems and manual processes, which restricted their ability to meet the modern customer’s expectations around convenience, accessibility, personalization and instant gratification. They were seekin

Join for free to read