Case Study

Top 50 UK Law Firm

Top 50 UK Law Firm

The solution – a new legal support structure Our model separated document production, compliance and administrative tasks from the PAs and secretaries, freeing them up to focus on adding value to client and fee earner relationships. It included: ? Removal of the traditional secretarial role ? An improved PA role with a clearly defined remit and career structure ? A central compliance unit to handle client ID and conflict checking ?

Join for free to read