BACKGROUND Tom’s Mechanical Inc. (www.tomsmechanical.com) provides quality commercial and residential HVAC services throughout the Arlington and Dallas/Fort Worth areas. Their mission is to provide reliable service and to get the job done right the first time. They have an A+ rating with the Better Business Bureau and have helped thousands of clients with a wide variety of HVAC services, ranging from the most straightforward to the most complex. Tom’s Mechanical has approximately 16 field service technicians as well as 6 groups of commercial and residential installers. PREVIOUS SYSTEM IN-HOUSE IBM SYSTEM INDUSTRY MECHANICAL (HEATING & COOLING) – COMMERCIAL/RESIDENTIAL SAVINGS OF $30,000 PER YEAR RECOGNIZING THE PROBLEM Before implementing Vertical Market Software, Tom’s Mec

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