To improve its operational effi ciency and customer satisfaction, optical networking consulting firm NTSG turned to Intralinks
To improve its operational effi ciency and customer satisfaction, optical networking consulting firm NTSG turned to Intralinks
2 PagesClient Focus | Success Story NTSG Reach your closest Intralinks offi ce: intralinks.com/mylocation intralinks.com 1 The Situation Storing and sharing information across a complex network of fi eld engineers and corporate internal staff, partners, and customers is vital to the success of NTSG’s engagements. Geographically dispersed teams must sort through numerous engineering drawings, network designs, project management schedules, and testing data to fi nd the information they need every day. The Problem Using standard communication tools such as email, FTP sites, and internal servers to manage and share information was ineffi cient, as there were diffi culties transmitting large fi les and managing document change control. The company knew it needed a better solution. The Implica
