Case Study

Title Insurance Company Reduces Processing Time from 3 weeks to 3 days

Title Insurance Company Reduces Processing Time from 3 weeks to 3 days

Pages 2 Pages

200% increase in productivity 80% reduction in processing time 360 view of all data points across 35 documents Challenges Title agents manually examined over 35 types of unstructured documents related to a property to evaluate the chain of title sanctity. From investigation to checking vesting of the property, legal description and financial matters are required steps to generate a title report. The entire process was time-consuming and error prone. Business rules were complex and knowledge retention was poor, resulting in additional work for supervisors – reviewing sensitive information and ensuring accuracy. As a result, there was high staff turnover, yielding substantial expenses to rehire and retrain employees. In addition, the client’s existing OCR platform struggled wit

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