Case Study
Timing Is Everything
The art of keeping balls in the air could define the toils of business as aptly as the practice of juggling. Both are an act in constant motion and only succeed when the left hand knows what the right hand is doing. T o offer up but two words on what this might look like in a business context, would include integration and transparency. SOC T elemed is one such example, a telemedicine company in the USA with offices in three states and more than 50% or their workforce spread remotely throughout the country. “We have lots of different departments, lots of different tasks, lots of different people that are involved in the very big process that it takes to get customers onboarded and also keep customers working” says Sean Brown, senior director of infrastructure. SOC stands fo