“The new e-billing solution we built using OpenText solutions digitally transformed the way we interact with 18 million customers. With OpenText, our customers can access their bills through multiple channels—email, SMS, messenger apps and more.” Washington Almeida CIO TIM S/ A TIM S/A optimizes customer invoicing Leading telecom provider enhances customer service, reduces operational costs and unpaid balances with OpenText Success story Delivered mobile invoices to customers within three seconds Processed and archived nearly three million invoices in less than 48 hours Grew digital invoices by 52 percent in 14 months TIM S/A Industry • Mobile telecommunications Solutions • Open Text TM Exstream TM • OpenText TM Content Suite Platform • OpenText TM Web Experience Man

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