Through the Ages: Evolving a Culture of Assessment The challenge Johnson & Wales University (JWU) embarked on their assessment journey in 2013—a time that Jennifer Galipeau, Director of Outcomes Assessment, describes as “the era of bubblegum and toothpicks.” JWU’s culture of assessment was in its early developmental stage with program- and College-level assessment activities taking place in silos and minimally aligned with other efforts on campus. While Institution-level outcomes had been revised in 2012, steps had not been taken to consider the alignment of existing program-level outcomes with these revised outcomes. In short, assessment activities were happening at JWU, but the efforts were fragmented and disparate. To address these gaps, institutional leadership crea

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