Case Study

This U.K. company's emails are now standardized – and its employees are less frustrated

This U.K. company's emails are now standardized – and its employees are less frustrated

Pages 2 Pages

Knak standardized Utility Warehouse's emails—ending "ransom note" inconsistencies in font, style, and appearance—while slashing creation time from weeks to hours. It empowered 20 people to build emails independently, eliminating frustration and tears. This enabled seamless communication with 45,000 partners across bundled home services like cellphone, broadband, gas, electricity, and insurance, ensuring professional, consistent branding as the UK's only multiservice utility provider.

Join for free to read