This is our story of co-creating a solution with a global energy company CO-CREATION HELPS TRANSFORM DEBT COLLECTION, REDUCE COSTS BY 60%The transformative solution enabled the energy company to redeploy 45 percent of its resources to other strategic areas of business. This led to increased productivity and efficiency. The company exceeded its goals and expectations in debt recovery, cost reduction and customer satisfaction: ¦ An incremental GBP 1.2 Million debt was collected without the help of additional resources. New methods introduced to improve the quality of data and dialing strategies resulted in 60 percent cost reduction The outcomes from theprocess of co-creation are... Energy and utility companies are under immense pressure to reduce operational costs.

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