This client focuses on consumer-oriented financial products to complement the personal lines insurance services of its 80 million home and auto policyholders. Since its approval for a thrift charter in 1998, this client has evolved as a highly innovative financial institution operating without a branch office structure yet offering a community banking experience through its agency network. Customer interaction and product assistance for almost two million bank accounts is provided by its agents, a 24-7 call center, mail and the Internet. The company is nationally recognized for its leadership and as a top ranked workplace for IT professionals in part due to its commitment to Operational Excellence. Financial Products Provider Improves Revenue with Service Oriented Architecture

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