The Private Medical Records Program The VA, through the Veterans Benefits Administration (VBA), administers the Compensation Service (CS) and Pension and Fiduciary Service (P&F) for benefits to Veterans, their dependents, and their survivors. Part of the disability process is the utilization of private medical records (PMRs) to establish continuity of treatment of the Veteran or claimant’s disability contention. This contract provides development as- sistance in obtaining PMRs that are required to substantiate benefit claims for Veterans and their families. PROGRAM OVERVIEW The Veterans Benefits Administration (VBA) imple - mented the Private Medical Records (PMR) Retrieval Program to improve timeliness for the receipt of med- ical records in support of a Veterans’ or Dependent of

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