The U.S. Department of Defense CASE STUDY The Customer The customer is an IT organization that supports mission-critical processing servers within the U.S. Department of Defense. Because the organization’s IT team has challenges getting new hardware into its data center, it has embraced virtualization and become a large VMware virtualization shop, using virtual rather than hardware appliances to deploy new services more quickly. The Challenge “We’re not unlike any other IT organization that’s large, that has a large number of servers that are mission critical,” says Preston, the group’s IT architect. “We run Windows and Linux, and in our heterogeneous environment, we needed a single centralized management resource.” In the past, the organization made use of disparate management t

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