The Samsung Semiconductor-Pandabus Case Study How Intelligent Shuttle Service Retains Top Talent Executive Summary Commute experience is an important determinant of employee satisfaction. According to a 2017 research report by UWE, adding 20 minutes to one’s commute time creates as much dissatisfaction as receiving a 19% pay-cut. This is especially true for Samsung China Semiconductor. Due to the factory’s remote location, almost all employees require commute assistance. However, Samsung Semiconductor has over 30,000 employees who work in a dynamic shift schedule, and it can be challenging to offer a satisfying solution to their diverse, ever-changing commute needs. In response, Pandabus offers an intelligent system that translates work schedules and employee demands i

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