Case Study
The Right Approach for CCMC’s Testing Accommodations
The Right Approach for CCMC’s Testing Accommodations www.prometric.com Background The Commission for Case Manager Certification (CCMC) is the first and largest nationally accredited organization that certifies more than 30,000 professional case managers. The Commission is a nonprofit, volunteer organization that oversees the process of case manager certification with its CCM ® credential. The Commission is positioned as the most active and prestigious certification organization supporting the practice of case management. Challenge In April 2011, an eligible test taker who wanted to sit for the CCM exam submitted a request, under the Americans with Disabilities Act, for Special Accommodations during the exam. Specifically, the candidate requested special aids that included “text to