Case Study Systems that didn’t stack up Interaust Foods’ outdated system had created a multitude of manual processes and subsequent confusion about vital figures. When you’re importing 10-15,000 tonnes of raw materials per year, and on- selling them to several hundred manufacturers, these sorts of mistakes add up – both financially and on levels of customer satisfaction. “Our business systems were antiquated,” explains Tony Fraser, Financial Controller of Interaust Foods Pty Ltd. “We were never quite sure whether or not we had the stock to fill the orders.” Interaust’s legacy system, Arrow, couldn’t accommodate purchasing, so it was being manually handled on Excel spreadsheets or Word documents: paving the way for error. “It was extremely difficult and time- consuming trying to work o

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