The PCT Community Nursing was performing poorly with respect to reference costs being high as the activity was low.
The PCT Community Nursing was performing poorly with respect to reference costs being high as the activity was low.
3 PagesCASE STUDY: COMMUNITY NURSING BACKGROUND The PCT Community Nursing was performing poorly with respect to reference costs being high as the activity was low. Utilisation of the PCT’s Community Clinic Centres was also low. Little if any accurate management information was available to the Management Board on a weekly / monthly basis regarding the operational performance of Nurse Groups and Community Clinic Centres, therefore the Management Board were unable to evaluate where and how improvements could be made to proactively improve the reference costs and utilisation STUDY FINDINGS Following a three week study, working with the local management team Meridian identified a number of areas
