The Orthopaedic Group is a highly rated practice that sees around 500 patients a day, across locations. Today, The Orthopaedic Group averages nearly 5-star reviews across review platforms, with common mentions of “caring and compassionate providers,” and an “efficient healthcare experience.” The Orthopaedic Group’s Director of Operations, Jennifer Lott, along with the group’s administrative team and on-staff providers, work hard to create this patient experience. Like most successful practices, they faced growing pains head on, and overcame them.

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