Case Study
The New York Mets Hit the Guest Experience Out of the Park
Case Study / New York Mets www.mlb.com/mets avaya.com The New York Mets Hit the Guest Experience Out of the Park Avaya: An MVP for the Mets A visit to Citi Field, home of the NY Mets, isn’t just about the game; but a complete experience for the fans who visit each year. Party decks, state-of-the-art sound and video systems, stadium-wide Wi-Fi, and dining options far surpassing hot dogs are just some of the reasons why the ballpark ranks as one of the top sports venues in the country. In fact, Citi Field has become a destination for just about any occasion, including other sporting events, corporate meetings, private parties, trade shows, concerts, and an impressive 100+ weddings and Bar/Bat Mitzvahs each year. The goal: deliver a memorable experience that keeps guests coming ba