CASE STUDY: The Need For Speed It’s a basic tenet of negotiation: always ask for more than you can possibly hope to receive. Even with that in mind, when Scott Tonkin proposed a 1,000 gallon- per-minute LPG throughput rate for Altogas, Inc.’s new Red Arrow Transfer Terminal in Benton Harbor, MI, USA, even his bosses were forced to do a double-take when considering their Operations Manager’s seemingly pie-in- the-sky flow-rate goal. “Scott im

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