Overview Every weekday, the Long Island Rail Road helps 290,000 passengers get to and from work on its 735 daily trains. A less visible part of in­ fra structure are the 10 MTAs running on its GroupWise 6 system and the 2,000 email ac­ counts needed to keep North America’s busi­ est rail road on track, and on time. Challenge How many messages does the system handle? “We blocked 34,000 messages—spam—in the last month,” reports Network Engineer Roy Dragotta. Mr. Dragotta oversees the Rail Road’s IT infrastructure. He has been employed by the transportation authority for a decade and a half. Over that time, Mr. Dragotta has watched the communication and transportation technolo­ gies grow and integrate. “I love my job. It’s a very interesting area, ” Mr. Dragotta says enthu­ siast

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