“The GigaVUE enabled us to easily direct, manage, and record VoIP traffic, allowing us to enhance our training and maintain high satisfaction.”
“The GigaVUE enabled us to easily direct, manage, and record VoIP traffic, allowing us to enhance our training and maintain high satisfaction.”
2 PagesThe Smart Route To Visibility TM Amica Insurance // Case Study 1 Amica Insurance is the oldest mutual automobile insurance company in the U.S., but also offers home, marine, and personal umbrella liability insurance. Life coverage is available through Amica Life Insurance Company, a wholly owned subsidiary. Amica’s mission is to enhance the financial security of their customers by offering personal insurance protection and other related services at the lowest reasonable cost, consistent with sound financial management. They recently received a J.D. Power and Associates award for “Highest Customer Satisfaction Among National Auto Insurers” for the 11th year in a row. Business Challenge Amica Insurance strives to have the highest rated customer satisfaction in the highly competitiv
