The US healthcare sector faces an unprecedented set of challenges and opportunities that must be addressed in the years ahead. Challenges include an aging population, growing consumerism, changes in regulation, a backlog of elective surgical procedures, and an increase in mental health cases fuelled by the stresses and strains of the pandemic. All of these put pressure on finances,as well as staff, struggling to cope with additional workloads. On the other hand, there is a huge opportunity to build on the introduction of automated processes necessitated by COVID-19 and vaccinations, which created a reluctance by patients to visit healthcare facilities and a growing acceptance of telemedicine.

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