CAPITAL MARKETS Martin Seagroatt, Marketing Director Kevin Moran, Managing Director, Global Head of Business Process Outsourcing March 2020 The Future of Operations: Your Next Hire is Digital 2 BROADRIDGE CONTENTS Executive Summary ...............................................................................................................................................................3 Trends Driving Adoption of Digital Labor ...................................................................................................................4 Challenges in Adopting Digital Labor ...........................................................................................................................5 Managing Digital Labor – Key Risks..........

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