Case Study
The Fortress Resort & Spa boosts productivity and online bookings with SiteMinder’s channel manager
The Fortress Resort & Spa boosts productivity and online bookings with SiteMinder’s channel manager The Fortress Resort & Spa is a stunning and imposing hotel located on the southern coast of Sri Lanka. Monolithic, The Fortress stands in the heart of charismatic fishing town Koggala with the ocean beckoning at its walls. Inside, 53 rooms of varying aesthetic provide guests with a luxuriously relaxing experience which includes lush gardens and tranquil water features, a freeflow swimming pool, and wine cellar. Guests will also have access to yoga, ayurvedic massage, a business centre, whale watching, fishing, cultural events, and other excursions. With so much to offer, The Fortress is a constantly busy hub that must be impeccably managed. The Challenge With four room types and two suites,