Digital Transformation for Banks and Credit Unions / Whitepaper +1.919.289.1377 PROCESSMAKER.COM 1 THE FIVE PRINCIPLES OF DIGITAL TRANSFORMATION FOR BANKS AND CREDIT UNIONS WHITEPAPERDigital Transformation for Banks and Credit Unions / Whitepaper +1.919.289.1377 PROCESSMAKER.COM 2 Contents Introduction ..........................................................................................................................................3 Rethink the mobile experience ...................................................................................................5 Connect your full suite of banking products ........................................................................7 Allow customers to ask questions on their terms .....................................................

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