reducing carbon footprint The Background The vision of the University of Chichester is to become an internationally recognised beacon of good practice for high quality and student-centred higher education within a supportive community. With over 5000 students, 900 staff, two campuses and around 40 buildings, issues such as social responsibility, Fairtrade, sustainability and minimising environmental impact are important to the university. This encompasses their telecommunications infrastructure and power usage. The University of Chichester is a customer of Daisy Corporate Services (formerly Damovo UK). The Challenge The existing (formally Aastra) Mitel MX-ONE® platform and Solidus eCareTM Contact Centre needed to be upgraded to improve the resilience of the communications envi

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