THE ENDURING VALUE OF PAGING IN HEALTHCARE CASE STUDIES SM MEMORIAL SLOAN KETTERING CANCER CENTER Challenge: Communicate PHI securely and reliably Result: Protected patient information across 2,800 encrypted Spok ® pagers In her 27 years as an employee of Manhattan-based Memorial Sloan Kettering Cancer Center, senior manager of telecom operations Pat Black has seen pagers lend their pocket-sized power to situations of all types. From the dark, gut-wrenching days surrounding 9/11 to the everyday discussions essential to coordinating top-notch patient care, hospital staff fully depend on their Spok ® wide-area pagers for reliable communications. Three years ago, during a routine network check, the IT staff realized some of the organization’s pages had been intercepted. “Spok sug

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