Case Study
The Donna Louise needed a solution that would reduce calling costs yet allow it to reach its service users, families and the trust’s donors easily
The Donna Louise needed a solution that would reduce calling costs yet allow it to reach its service users, families and the trust’s donors easily
REQUIREMENT: SMART MESSENGER The Donna Louise needed a solution that would reduce calling costs yet allow it to reach its service users, their families and the trust’s donors easily and effectively. THE CLIENT The Donna Louise is a charitable trust which provides care for children and young adults with life-limiting and life-threatening conditions – as well as their families – offering respite and support throughout the palliative care journey, end of life and bereavements. The organisation currently supports more than 260 children, young adults and families from across Staffordshire and Cheshire, with care provided in its purpose-built hospice, in the family home, in the community or a combination, depending on the family’s preference. The trust needed an easy-to-use, efficient way