The digital claims imperative T o remain in the game, insurers must transform their customers’ experience A DocuSign eBook.Rising consumer expectations are shaping the future of insurance industry, and transforming the claims process is pivotal to improving the customer journey. As carriers vie to retain their clients and capture new ones, they are turning to digital technologies to streamline their claims procedures—reducing their costs and better managing their risks along the way. We walk through how digital technologies can help insurers provide a convenient, multichannel and truly satisfying customer experience. DocuSign The digital claims imperative It’s been a long time coming, but the digital transformation of the insurance industry is now in full swing. A

Join for free to read